Strictly Necessary
Essential for navigation and booking functionality. These cookies enable you to select service dates, manage your cart, and securely access your client dashboard. They cannot be disabled without breaking the site.
Transparency in Every Click: Our Cookie Policy
We believe you should know exactly what happens when you visit freshigo.company. No hidden trackers, no vague terms—just a clear explanation of how cookies help us serve you better.
What Exactly Are Cookies?
Cookies are small text files placed on your device when you browse websites. Think of them as digital bookmarks that help us remember your preferences and improve your experience. At freshigo, we use them to ensure our booking system works smoothly and that you see relevant information about our cleaning services in Medellín.
Our approach is straightforward: cookies are tools for functionality and insight, not surveillance. We distinguish between session cookies (which vanish when you close your browser) and persistent cookies (which help us recognize you on return visits). Both are governed by strict data protection standards aligned with Colombian regulations and international best practices.
Why We Use Cookies
Performance & Analytics
Helps us understand how visitors use our site. We analyze which service pages are popular, where users encounter issues, and how to improve the booking flow. This data is aggregated and anonymized.
Functionality & Preferences
Remembers your preferences, such as preferred service types (e.g., Post-party deep clean) or viewing settings. This ensures a smoother experience on subsequent visits.
Important Constraint
Disabling strictly necessary cookies will prevent the booking form from functioning correctly. We recommend keeping them enabled to ensure you can schedule services like our "Pre-move-in/out cleaning" or "Construction dust removal" without errors.
A Typical Session: How Cookies Support Your Booking
Imagine you're planning a deep clean for your apartment in El Poblado. Here’s how our system uses cookies to assist you:
- 1 You visit our Services page and select "Monthly office maintenance". A session cookie tracks this choice.
- 2 You navigate to the Contact page. A persistent cookie ensures your selected service type is remembered if you leave and return.
- 3 If you consent, analytics cookies help us understand that users from Medellín prefer evening bookings, allowing us to optimize crew availability.
Process Snapshot
Visual: Booking Flow Concept
Your Control & Our Data Practices
Managing Your Choices
You are in full control. Most browsers allow you to refuse or delete cookies. However, please note that blocking certain cookies may impact the functionality of our site, particularly the checkout and appointment scheduling features.
- Browser settings: Clear cache, block third-party cookies
- On-site preference center: Toggle analytics (if enabled)
- Direct contact: Email us to opt-out of non-essential tracking
Data We Do NOT Collect
Access files on your device
Identify you personally without consent
Share data with advertisers
*Note: If you book a service, we do collect necessary contact details (name, email, phone) via secure forms. This is separate from cookie data.
Questions About Privacy?
Our cookie policy is part of our broader commitment to transparency. For full details on how we handle your information, please review our comprehensive Privacy Policy.
Freshigo operates in compliance with Colombian data protection laws. We are located in Medellín and serve the local area with integrity.
Freshigo Headquarters
Calle 29 #41-105 Oficina 903Edificio Soho, Medellín, Colombia
+57 604 444 5106
[email protected]
Mon-Fri: 9:00-18:00